Salary Range: $45,000 to $55,000 

POSITION DESCRIPTION: OPERATIONS AND CIVIC PRACTICE MANAGER

The Operations and Civic Practice Manager (“Manager”) is an employee reporting to the General and Artistic Director (“G&AD”) for Opera Steamboat (“Opera”). This full-time salaried position has responsibilities in the areas of education/civic practice, opera production administration, organizational administration, marketing/public relations, and development/fundraising. The Manager is involved in production of concerts, rehearsals, education and civic practice activities, donor events and assists with opera production management.  The Manager works closely with the G&AD, providing logistical input and support and complements the G&AD’s vision.

1.     Education and Civic Practice

• Creates and coordinates music education programs with schools and other community stakeholders, including presenting programs in-person at schools, conducting surveys, and collecting data. 
• Develops and nurtures collaborative relationships within the community.  Identifies additional civic practice opportunities. 
• Establishes and coordinates in-person and virtual activities and events in collaboration with community stakeholders.  Coordinates with guest staff and/or artists, as relevant.

 2.     Opera Production Administration

• Works with G&AD in planning and scheduling opera productions, concerts, auditions, rehearsals, tours, retreats, and workshops; assists in booking facilities and making other logistical arrangements.
• Helps with the sale of tickets for concerts and other events; accounts for ticket sale proceeds
• Assists in arranging housing for all visiting artists and production staff.
• Coordinates housing arrangements for the Opera Artist Institute, including logistical support of linens, laundry, and supplies as well as inspection of premises before and after our occupancy.

3.     Organizational Administration

• Helps develop and manage volunteer program.
• Maintains Opera’s office and computer systems.
• Files banking, customer, and vendor receipts and disbursements records.
• Answers the telephone and returns voice mails.
• Makes bank deposits and handles financial record keeping in QuickBooks.
• Collects, opens, and distributes mail.

4.   Marketing and Public Relations

• Maintains a healthy communication with staff, Board, Advisers, supporters, and the community.
• Plans and executes marketing campaigns.
• Edits all documents for publication or communication with the public.
• Prepares press releases and other marketing documents.

 5.     Development and Fundraising

• Works with G&AD in planning and execution of donor fundraising events and campaigns, including mailings.
• Prepares and sends thank you notes to donors and sponsors.
• Works with G&AD in building donor and sponsor relationships.
• Helps manage and update the donor database.

 6.     Software Knowledge:

• Proficiency in Microsoft Word, Excel, and PowerPoint required.
• Proficiency working with databases such as customer or donor relationship management databases. preferred.
• Proficiency working in QuickBooks preferred.

 7.     Miscellaneous:

•  Bachelor’s degree required.
• Ability to lift up to 50 lbs. at a time.
• Valid driver’s license required.
• The Manager may be asked to drive visiting artists or other visiting professionals and/or pick up or deliver items in his/her/their own car; Manager may be asked to drive a moving truck or van during production times, moves, or other Opera-related activities.
• The Manager will have access to the Opera office and files. Information about Opera finances and operations is proprietary to Opera and may not be shared with outside persons or organizations without specific permission from Opera. The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Please contact: Andres Cladera, General and Artistic Director

andres@operasteamboat